Consumer Engagement

At Plastic Surgery Central and Central Day Surgery, our care and attention to you sets us apart – we take pride in getting it right for you.

We engage with you when we make decisions to change things:

• asking you informally or formally for your feedback
• asking our consumer hero volunteers to give focused criticisms on specific parts of your patient care journey (including the information you receive, our staff training, even the design of this website)

We really appreciate constructive feedback – feel free to tell us:

• verbally in person
• through our feedback survey
• email
• through Google review

Please be comfortable in our care – tell us how to make things better, however little or grand your idea is!